Limited Warranty
What is covered? The Krosswood Doors limited warranty covers manufacturing defects in materials or workmanship of doors, with the exceptions listed HERE.
Porte pré-suspendue
Besoin d'une rallonge de seuil ? Cette rallonge de seuil de 2 pouces peut être ajoutée à n'importe lequel de nos seuils ouvrant vers l'intérieur.
Existe en 36", 73" ou 74".
Aucune garantie ni retour ne sont acceptés sur les pièces matérielles.
Adequate overhang is critical to the life and performance of exterior wood doors. In order to qualify for your warranty, you should have sufficient coverage to protect your doorfrom weather damage.
A useful formula to help determine the correct overhang (in most cases) is: Y = 1/2X
X = Required length of the overhang
Y = Distance from the bottom of the door to the base of the overhang
For example, if the measurement from the base of the door to the bottom of the overhang is 8 feet, then the required overhang length is 4 feet.
Click here for more info Overhang Requirement
Limited Warranty
What is covered? The Krosswood Doors limited warranty covers manufacturing defects in materials or workmanship of doors, with the exceptions listed HERE.
Shipping times generally vary based on current inventory and the amount of customization requested on your order. Generally, we ask our customers to allow two weeks on custom door orders to ensure enough time for building the doors before shipping. For off-the-shelf doors, we can and will ship them much sooner than that. Once your order is ready to ship, we will send you an email containing the shipment details. If you have specific project requirements, please contact us to ensure timely delivery.
Besoin d'une rallonge de seuil ? Cette rallonge de seuil de 2 pouces peut être ajoutée à n'importe lequel de nos seuils ouvrant vers l'intérieur.
Existe en 36", 73" ou 74".
Aucune garantie ni retour ne sont acceptés sur les pièces matérielles.
How quickly can my doors be delivered?
Shipping times generally vary based on current inventory and the amount of customization requested on your order. Generally, we ask our customers to allow two weeks on custom door orders to ensure enough time for building the doors before shipping. For off-the-shelf doors, we can and will ship them much sooner than that. Once your order is ready to ship, we will send you an email containing the shipment details. If you have specific project requirements, please contact us to ensure timely delivery.
Building code compliance will fall upon you, the customer, to thoroughly research and understand the specific building codes and regulations applicable to your location. Building codes vary widely depending on region and intended use, encompassing factors such as fire safety, accessibility, and structural integrity. Ensuring compliance with these standards is crucial not only for safety but also for legal and insurance purposes. We recommend consulting with local authorities or a qualified professional to ensure that any installations or modifications meet all necessary requirements. Your diligence in this matter will contribute to creating a safe and compliant environment for all occupants